Cerise Tuition Centre (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cerisetuition.sg or interact with our services.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect We may collect the following types of information when you use our website or contact us.
Personal Information You may voluntarily provide personal information such as: - Parent/guardian name - Student name - Email address - Phone number - Child’s school level or academic information - Any other information submitted through enquiry or enrolment forms
Automatically Collected Information When you visit our website, certain information may be collected automatically: - IP address - Browser type - Device type - Pages visited - Time spent on the website - Referral source
This information helps us improve the performance and usability of our website.
2. How We Use Your Information We use the information we collect for purposes including: - Responding to enquiries from parents or students - Processing tuition course registrations - Communicating important updates regarding classes or programmes - Providing information about our tuition services - Improving our website and user experience - Maintaining administrative and operational records
We will only use personal data for purposes that are reasonable and relevant to the services provided by Cerise Tuition Centre.
3. Disclosure of Personal Data We do not sell or rent your personal information.
However, we may disclose information when necessary to: - Service providers assisting in website hosting or technical support - Payment processors (if applicable) - Government or regulatory authorities when required by law - Professional advisors such as accountants or legal consultants
All third parties are expected to maintain the confidentiality and security of your personal data.
4. Cookies and Tracking Technologies Our website may use cookies or similar tracking technologies to: - Improve website performance - Analyse user behaviour - Enhance your browsing experience
Cookies are small data files stored on your device. You may disable cookies through your browser settings, although doing so may affect certain website features.
5. Data Protection We implement reasonable administrative, technical, and physical safeguards to protect personal information from: - Unauthorized access - Loss or misuse - Modification or disclosure
While we strive to protect your data, no online system can be guaranteed to be completely secure.
6. Data Retention We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including: - Managing student enrolment - Administrative and legal obligations - Communication regarding our services
When personal data is no longer required, it will be securely deleted or anonymised.
7. Your Rights Under Singapore’s Personal Data Protection Act (PDPA), you may request to: - Access the personal data we hold about you - Correct inaccurate or incomplete information - Withdraw consent for certain uses of your data
Requests may be made by contacting us using the details below.
8. Third-Party Links Our website may contain links to third-party websites such as social media platforms or external resources. We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies separately.
9. Children’s Privacy Our services are intended for students whose parents or guardians submit enquiries or registrations on their behalf. Personal data relating to students should be provided by a parent or legal guardian.
10. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices.
Any updates will be posted on this page with the revised date.
11. Contact Information If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
